Frequently Asked Questions
How do I log into the service?
Click the image of the title above.
What kind of materials are in the collection?
Streaming unabridged and abridged audiobooks.
Is special software needed to listen to the audiobooks to my computer?
No plugins are needed to listen to Hoopla audiobooks.
Are apps available for my mobile device?
Yes, the Hoopla Digital app for iOS and Android devices.
What devices are compatible with the collections?
The list of supported devices is available in Hoopla Help.
Will I need my library card?
Yes and your PIN. You will also need to create a free account with Hoopla.
How many titles can be checked out at a time?
Customers have a checkout limit of 10 downloads per month. Hoopla also has a daily limit for downloads which resets at 8:00 pm. Please try after 8:00 pm, or the following day, if you receive this message: “The daily lending limit has been met. Please save this title to your Favorites and try again tomorrow.”
How long is the loan period?
Can I place holds on titles?
Hoopla Digital titles are always available; you don’t have to put holds on them.
Can titles be renewed?
Titles cannot be renewed.
Can I accumulate overdue fines?
No overdue fines; the titles are returned automatically.
Can I burn the audiobooks to CD?
Can I recommend titles for purchase?
No, Hoopla does not accept recommendations.